Frequently asked
questions.

Every report covers site analysis, SEO, performance, usability, accessibility, and security and privacy. It turns the findings into prioritised, practical recommendations and includes both an online report and a downloadable PDF.

Create a free AudSite account first. Your account includes one complete website audit with no payment details required. Once signed in, enter the public domain you are authorised to audit.

You may audit a public website that you own, manage or have permission to assess. Local addresses, private network addresses and inaccessible websites are blocked. AudSite is not a penetration-testing service.

No. AudSite checks useful signals against WCAG 2.2 AA principles, but automated checks cannot establish full conformance. The report supports a professional manual review; it is not a legal opinion or formal accessibility certification.

AudSite reads publicly available pages and technical signals. It does not edit the website. Scans should still be run only where you have permission.

Yes. Completed audits appear under Recent reports in your account, with links to view the web report and download its PDF.

The £9 one-time purchase adds five website-audit credits to your existing signed-in account. These are separate from the free audit included when you register.

The Agency plan is currently £27.90 per month in the UK and includes up to 20 reports per billing period, report history, team access and client-facing branding controls.

No. Account creation comes first and includes one free audit. If you later buy the five-report pack or Agency plan, Paddle attaches the purchase directly to your signed-in account.

Paddle is AudSite’s merchant of record and handles checkout, payment methods, transaction taxes, receipts and payment-related support. AudSite does not store your full card details.

Yes. You can cancel from Account settings. Access normally continues until the end of the paid billing period, and you will not be charged for the following period.

Agency customers must cancel their subscription before deleting the account. Account deletion removes access to reports, branding and team information and should be treated as permanent.

Refund eligibility depends on Paddle’s policy, applicable consumer law and whether the digital service has already been supplied. See the AudSite Refund Policy for details and request routes.

Yes. Agency customers can upload a logo, choose brand colours and fonts, enter their full business address and select whether the logo appears on the left or right of the report header. The address is aligned on the opposite side.

Yes. Saved agency branding is applied to generated client-ready PDFs, including the logo, address, typography, primary colour and header arrangement.

The Team area allows colleagues to be invited with roles such as member, administrator or viewer. The current Agency plan interface supports up to five team members.

No automated audit can find every problem. Results reflect the pages and public signals available during the scan and should be checked by a web professional before being relied upon or sent to a client.

AudSite combines collected website signals with AI-assisted analysis to turn technical findings into readable recommendations. Do not submit confidential information in a website address.

AudSite stores the information needed to operate accounts, reports, agency branding and purchase entitlements. Paddle separately handles payment information. Read the Privacy Policy for the full explanation.